Cancellation and Return Policy
Cancellations – All Products
D4Guns.com does not accept cancellations. Our system processes orders quickly, often within minutes. While we strive to assist our customers, in many cases, your order may be fulfilled and shipped before we can address cancellation requests. If we are able to intercept and cancel your order before it ships, a 25% cancellation/restocking fee will apply. Once an order has shipped, cancellations are no longer possible. We appreciate your understanding and encourage you to place your order with care.
Inspection Upon Receipt – Firearms
IMPORTANT: Please thoroughly inspect your firearm before completing the transfer with your FFL dealer.
If you notice any damage or defects that were not disclosed in the auction, do not take possession of the firearm. Instead, take photos of the damage or defect and then contact us immediately.
Once the firearm transfer is complete, the manufacturer’s warranty becomes effective, and any issues or defects must be handled directly with the manufacturer. We cannot accept returns or provide refunds on firearms after they have been transferred into your possession. No exceptions. If a defect is discovered after the transfer, please contact the manufacturer for repair or replacement as outlined in their warranty policy.
Please note: We do not reimburse any dealer fees, shipping fees, transfer fees, parts, or repair costs for any damage or defects found after you have taken possession of the firearm.
Return Shipping – All Products
Buyer pays for all return shipping and insurance costs.
Restocking Fee – All Products
A 25% restocking fee will be incurred if you cancel a sale, purchase the wrong item, or if the order is cancelled because it is not allowed in your State (i.e place of residence). This restocking fee covers a portion of the lost money associated with canceling and re-listing an auction.